Assisted Living in Arbor Village at Geneva Crossing Senior Community

Arbor Village Frequently Asked Questions

What is the philosophy of care at Arbor Village?
Our philosophy is to provide quality care that enhances every resident’s life, respects their individuality, and encourages their independence in an environment that is supportive and homelike. We are successful because we continually listen and learn from our residents and their families. We follow the highest level of ethical standards in conducting care of our residents. Arbor Village of Geneva Crossing has a positive work environment making it the company of choice for qualified, top performing employees. Our staff consists of dedicated individuals that demonstrate genuine fondness for older adults through compassion, humor and caring.
Do I furnish my apartment?
Yes! Our large, private studio apartments include a kitchenette and dining space, living area, bedroom area, and spacious bathroom and walk-in shower. Residents are encouraged to bring all their favorite furnishings from home. Visit our furnished model unit to get ideas of how you can decorate and furnish your new home!
For lower income residents, is funding from outside sources available for helping pay for Arbor Village of Geneva Crossing?
Yes! We are lucky to have a limited number of units available at a discounted rent rate through our financing with the Wisconsin Housing and Economic Development Authority. Additionally, residents may be eligible for Veteran’s Benefits or Family Care. We can help put you in contact with area county officials that can determine your eligibility for additional funding.
How do you work with a resident's current health care professionals, i.e. doctors, pharmacists, etc?
Make an appointment to visit our Marketing Director and learn more about us. Upon your admittance, we develop with the resident and their family a Resident Care Plan, updated as needed, that includes working closely with your health care professionals to insure many aspects of a resident’s health care, including medication monitoring and special diets, etc. are coordinated in a cohesive manner.
How do I learn if a family member is appropriate for Arbor Village of Geneva Crossing?
Make an appointment to visit our Marketing Director to learn more about us. An RN will perform an assessment to insure there is a good match between our services and abilities and their needs. Our assessment process helps us get to know the resident and is essential to our philosophy of care and to the delivery of our services in the unique environment we create for our residents, their families, and our staff.